Last Updated: August 2026

Welcome to the Speciality Labels website.

These Terms and Conditions govern your access to and use of our website, information, products, and services. By accessing or using this website, you agree to these Terms and Conditions.

If you do not agree with these terms, please discontinue use of the website.

1. About Speciality Labels

Speciality Labels provides labelling, printing, packaging, security, identification, and related product solutions for businesses across various industries.

Information displayed on this website is provided for general informational and business enquiry purposes.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent, unlawful, or malicious activities

• Attempt to gain unauthorised access to the website, servers, databases, or related systems

• Introduce viruses, malware, or other harmful technology

• Interfere with the operation or security of the website

• Copy or commercially exploit website content without permission

• Submit false, misleading, defamatory, or unlawful information through website forms

We reserve the right to restrict or terminate access where misuse is detected.

3. Product and Service Information

We make reasonable efforts to ensure that product descriptions, specifications, images, and other information displayed on this website are accurate.

However, website content is provided for general reference and may be updated without notice.

Actual products may vary slightly in appearance, colour, material, size, finish, printing, packaging, or specifications depending on manufacturing requirements, materials, screen settings, and customised project requirements.

Final specifications should be confirmed through an approved quotation, sample, artwork approval, purchase order, or written agreement.

4. Customised Products

Many products offered by Speciality Labels may be manufactured or printed according to customer specifications.

Customers are responsible for ensuring that all submitted information is accurate, including:

• Artwork

• Text

• Logos

• Dimensions

• Colours

• Barcodes

• QR codes

• Serial numbers

• Product information

• Regulatory information

• Other customised content

Production may proceed only after the required specifications or artwork have been approved.

Speciality Labels will not normally be responsible for errors contained in customer-approved artwork or specifications.

5. Quotations and Orders

Submitting an enquiry through this website does not automatically create a binding order or contract.

Prices, quantities, delivery schedules, payment terms, taxes, specifications, and other commercial conditions will normally be confirmed separately through a quotation, purchase order, invoice, or written agreement.

A quotation may be valid only for the period specified in that quotation.

6. Pricing

Prices displayed on the website, where applicable, may be indicative and may change without notice.

Final pricing may depend on factors including:

• Quantity

• Material

• Dimensions

• Printing method

• Number of colours

• Adhesive type

• Finishing requirements

• Customisation

• Delivery location

• Taxes and duties

• Production requirements

The price confirmed in the applicable quotation or commercial agreement will take precedence over general website information.

7. Payments

Payment terms will be communicated through the relevant quotation, invoice, purchase order, or agreement.

Customers are responsible for making payments according to the agreed payment schedule.

Where applicable, taxes, duties, shipping charges, transaction fees, or other charges may be added to the quoted price.

8. Delivery

Any stated production or delivery time is an estimate unless expressly agreed otherwise in writing.

Delivery may be affected by circumstances outside our reasonable control, including:

• Material availability

• Transport delays

• Supplier delays

• Natural events

• Government restrictions

• Industrial disruptions

• Technical problems

• Force majeure events

Speciality Labels will make reasonable efforts to fulfil confirmed orders within agreed timelines but cannot guarantee delivery dates where delays result from circumstances beyond our reasonable control.

9. Inspection and Claims

Customers should inspect delivered products promptly after receipt.

Any claim relating to damage, shortage, manufacturing defects, or incorrect products should be communicated within the period specified in the applicable quotation, invoice, or agreement.

Products manufactured according to approved customised specifications may not be eligible for return solely because the customer changes their requirements after production.

10. Intellectual Property

Unless otherwise stated, all website content, including:

• Text

• Graphics

• Images

• Product illustrations

• Designs

• Layouts

• Icons

• Logos

• Videos

• Website code

• Branding

is owned by or licensed to Speciality Labels and is protected by applicable intellectual property laws.

Website content may not be copied, reproduced, republished, distributed, modified, or commercially exploited without prior written permission.

11. Customer Intellectual Property

Where customers provide trademarks, logos, artwork, photographs, designs, or other intellectual property for production, the customer confirms that they have the necessary rights and permissions to use that material.

The customer is responsible for claims resulting from unauthorised use of intellectual property supplied by them.

12. Website Availability

We aim to keep the website accessible and functioning correctly, but we do not guarantee uninterrupted or error-free availability.

We may modify, suspend, withdraw, or restrict any part of the website for maintenance, technical, security, or business reasons.

13. Third-Party Websites

The website may include links to third-party websites or services for convenience.

We do not control and are not responsible for third-party content, privacy practices, products, security, or availability.

Accessing third-party websites is at your own discretion.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Speciality Labels will not be liable for indirect, incidental, consequential, or special losses resulting from the use of, or inability to use, this website.

We do not guarantee that all information displayed on the website will always be complete, current, or free from errors.

Nothing in these Terms and Conditions excludes liability that cannot legally be excluded or limited.

15. Indemnification

You agree to indemnify and hold Speciality Labels harmless against claims, losses, liabilities, damages, and reasonable costs arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

16. Privacy

Information submitted through the website will be handled in accordance with our Privacy Policy.

By submitting personal information to us, you acknowledge that such information may be processed as described in that policy.

17. Changes to These Terms

Speciality Labels may revise these Terms and Conditions from time to time.

Updated terms will become effective when published on this website unless otherwise stated.

Continued use of the website following an update constitutes acceptance of the revised Terms and Conditions.

18. Governing Law

These Terms and Conditions will be governed by and interpreted according to the laws applicable to the registered jurisdiction of Speciality Labels.

Any dispute will be subject to the jurisdiction of the competent courts applicable to the company’s registered business location, unless otherwise required by law.